Santander Consumer USA Holdings Inc Consumer Loan Complaint

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle loan Managing the loan or lease Connecticut

Why, if you are reporting the account as paid timely in - - to - -, are you then reporting the account to - and - as paid 30 days late in that same month of - -. Obviously both statements can be true so why are you confirming to the credit bureaus that you have investigated this account and both of those statements are true? Additionally, you are reporting the account to - - as late for the months of - -, - -, - -, - -, and - -. On - - and - you have reported these months as paid on time. Additionally you have reported to - - that the account was paid on time in - of - then the next month in - - it shows as 60 days past due. You claim to have " investigated '' and found this to be accurate. If you can explain this


Finally, your correspondence of - -, - indicates that the account was late 3 times 30 days or more. If this is accurate, why did you subsequently verify to the credit bureaus the 60 day late payments in - and - of -? I am asking for them to remove all negative late payments because they failed to perform a substantive investigation, in fact any type of investigation would have uncovered these discrepancies. Sincerely, - -