Citibank Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Citibank Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

I seek assistance for Loan Modification from CITIMORTGAGE - -. I complied all the needed documents as they required. It 's been several months since they kept telling me that my file is pending review with underwriting. Yesterday -/-/-, I received a letter from CITI that they sold my loan to - - - & it will be taking over starting -/-/-. CITIMORTGAGE has not given me any response or decision on my Loan Modification & they 're doing this transition. Please help me resolve this. Thank you.

Citibank customer in California
Mar 18, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Consumer disputes how Citibank handled their complaint

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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