TCF National Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

TCF National Bank Bank account or service department,

Checking account Problems caused by my funds being low Missouri

I bank at TCF Bank in Minnesota. I purchased a laptop from an international seller, which resulted in me being charged an international fee. When balancing my checkbook, I did n't account for the international fee which resulted in me being overdrawn by $6.00. I was then charged a $37.00 overdraft fee on top of it. I went into the branch and called the customer service line and they just explained that the policy is to charge anything over $5.00. I VERY rarely overdraw my account, and thought the bank would take care of its customers in a better manner than charging $37.00 for an overdraft of less than $7.00. In addition, I made a cash deposit the very next day to cover the overdraft situation because I do n't like ever being in an overdrawn situation. This seems outrageous, and I believe the Truth in Savings regulation should be updated to no longer allow any overdraft fee greater than the amount actually overdrawn.

TCF National Bank customer in Missouri
Mar 15, 2016

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with explanation

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