Synchrony Financial Credit card department,
I have - accounts with synchrony bank. I spoke with - ( Supervisor ) @ paypal because this company keep going in my bank account taking money out of my account without my permission. She told me that my bank has to refund my insufficient funds because it was not their fault that my account did not have the funds in my account. I explain to her I do n't have the money in my account and my account was overdrawn. She told me they was going to have to go in my account two more time to try to collect the money. I told her I did not have the money, she did n't care what I had to say. I had to close my bank account because they refuse to not listen to me. She made it seem like paypal has right to go into my account without my permission. Secondly, I have - other accounts with synchronary bank. I had told - today I 'm declaring hardship because I have - credit cards and the interest and late fees I ca n't afford he refuse to help me because I ask him with they take the late fee off my Gap, Old Navy, and Banana Republic and - me he was not able to help me. I been calling them for the last 4 months and they will not help me.
Synchrony Financial customer in Michigan
Mar 16, 2016
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with monetary relief
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