PNC Bank N.A. Credit Card Complaint

Privacy

PNC Bank N.A. Credit card department,

Privacy Pennsylvania

PNC has violated my privacy by placing my private - information inside of my son 's student virtual wallet account. My son is not a joint owner, not a co-signer, not an authorized user, nor entitled to access my - in any way. PNC has confirmed that my son is not associated with my - account. Yet to access my personal - information, I must first access my son 's student virtual wallet account. To pay my - bill, it must be done through my son 's checking account. I have contacted PNC three times over the course of 5 days. PNC has refused to remove my - account information from my son 's student virtual wallet account. A PNC customer service agent has told me that there is no way for PNC to restore my right to privacy with my - information.

PNC Bank N.A. customer in Pennsylvania
Mar 11, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with explanation

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