U.S. Bancorp Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

U.S. Bancorp Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Georgia

I opened a line of credit with US Bank in - -. During the 7 years, I had the line open, I had exceptional payment history. In - -, I paid off entire balance from with final installment of $520.00 ( per my monthly statement ). At that point, there should have been zero balance and no further activity on the account. I did not receive any further statements from the bank post my last payment of - -. It was not until - -, it was brought to my attention that there was an - balance on my account that resulted a derogatory 30day late in - and a 60day late in -. I immediately paid the - and a yearly fee on - -, - and closed the account. In my view, reporting - past due to the credit reporting agencies as 60 days past due, while US bank failed to send me statements during the months it was past due is a violation fair credit reporting act and FDCPA.

U.S. Bancorp customer in Georgia
Mar 11, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with monetary relief

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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