Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Reverse mortgage Loan servicing, payments, escrow account Arizona

I get repeated " Annual Occupancy Certificate '' statements forms to fill out as terms of my Reverse Mortgage with Champion Mortgage and when I do send them in, they send another one within a month stating it is 2nd notice and I sent in the first one within one week of getting the first form. Even though I sent it back via their fax # and at same time, sent it via US Mail. When I called their customer service # and spoke with a guy known only as -, he sated the records show receipt of my from from -/-/2016. But when I asked why they sent me a 2nd notice dated he said only that he guessed that the forms must of crossed themselves in the mail. But when I pointed out that there was a good 2 weeks from their receipt of my first form, he had no other explanation even though I asked for an answer as to why they did this. Upon doing a search of complaints about Champion Mortgage I found many, many complaints against them for shady practices such as setting up people to look like they were out of compliance on their loan and they were foreclosing. I have sent a letter to them asking for a response about why they send the same form to be completed when they know one has been submitted and received. I will attach a copy of that letter. After seeing all the complaints about this company I am very scared that they are setting me up for a false foreclosure and use this as an excuse to do so.