Santander Consumer USA Holdings Inc Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle loan Managing the loan or lease Illinois

When sending in payment, I completed the coupon at the bottom which states Payment Amount Additioanl Principal Amount ( you want to to pay towards your princpal ) _____ Total However, I have just discovered that any time I have paid an additional amount towards my Principal it has not been applied towards my principal I was informed you have you have to call for that but they have a section at the bottom of the coupon for that.

Santander Consumer USA Holdings Inc customer in Illinois
Mar 07, 2016

* Source: CFPB Complaint Database

Santander Consumer USA Holdings Inc response to complaint:
Closed with explanation

Consumer disputes how Santander Consumer USA Holdings Inc handled their complaint

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