BlueChip Financial Payday Loan Complaint

BlueChip Financial Payday loan department,

Payday loan Charged bank acct wrong day or amt Charged bank acct wrong day or amt Wisconsin

On -/-/16 at - - I received a call from - at spot loan indicating my payment on - - 2016 had not cleared. I thought that this was a prank as I have been so sick with - and had not received anything from the bank. went to the website and found out that - was correct. I scheduled a payment for - - that did clear the bank. when I 'm speaking with him on that day I indicated that my pay period had changed and that next pay period will be - - and they would not to take out anything before then because I did not get paid until - -. he indicated that once that payment on -/-/- he would call me back and get it arranged to have the the pay date as - - and then every two weeks. not hear anything from him and on - - upon checking my bank balance at lunch I noticed that they had already taken out another payment without my consent. Called back to spot loan immediately and they indicated that the supervisor would have to check the phone records of the recordings and come to


payment there and then I would n't have to make another payment until - -. indicated that this is going to overdraft my account for my rent check ( which it did and I was charged $32.00 ) and that I needed the money put back in on Thursday. she indicated it was too late to get that done for Thursday but she would get it put back in on Friday. Friday no money being returned. Saturday at - -. I called and I talked to - she indicated that there was no notes in the system from when - to me. I said I did n't believe that but she said that they were n't going to do anything until they talk to -. I said that if the money was not put back in my account that I was going to contact the - and the Attorney general. She returned call back to me at - -. indicating that she wanted me to go to the bank and get the statement showing that the payment has cleared and they would put the money back into my account ASAP. went to the bank called her at - after the bank had faxed the documentation showing that the payment had cleared I spoke to -. - indicated that he would send an email to - so she would know that the fax had come through. did not hear anything all day and called back at - p.m. again spoke to -. - indicated that he had spoken to - and she indicated she had received the fax and - indicated that they would review the facts and make a decision and v money would be in my account on Monday. still have not received any money back into my account and no communication from the company what so ever.