HSBC North America Holdings Inc. Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

HSBC North America Holdings Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Tennessee

HSBC contacted me after the mortgage was a year behind there website never works and they will not send any statements I have paid on this house for 16 years and now they have turned the case over to an attorney

HSBC North America Holdings Inc. customer in Tennessee
Mar 06, 2016

* Source: CFPB Complaint Database

HSBC North America Holdings Inc. response to complaint:
Closed with explanation

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How HSBC North America Holdings Inc. handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3HSBC North America Holdings Inc.Complaint HistoryComplaints2/20163/20164/20165/20166/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3HSBC North America Holdings Inc.Loan servicing, payments, escrow account95.0%5.0%Closed with explanationIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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