Select Portfolio Servicing, Inc Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Select Portfolio Servicing, Inc Mortgage department,

Other mortgage Loan servicing, payments, escrow account Illinois

Modification states Deferred Principal of $31000.00 will be Cancelled Debt in - over a period of time. However Select Portfolio sent a - for the full amount of $31000.00 for 2015 and thus we reported on taxes and all IRS docs full amount of Cancelled Debt for 2015 from Select Portfolio is $31000.00. Select Portfolio Monthly Statements still reflect only - has been cancelled. Leaving a balance of $21000.00, which is incorrect as IT HAS BEEN CANCELLED as a part of the $31000.00 as reflected on the 2015 -. Select Portfolio states that is simply how they do it. I said it should NOT be on a statement as owing at all it has been cancelled via the -. They said there 's nothing they can do. How can we owe something that has been cancelled? How can they filed an IRS doc stating it is Cancelled debt and not Cancel it on our account in full?

Select Portfolio Servicing, Inc customer in Illinois
Mar 03, 2016

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Select Portfolio Servicing, IncComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/201701020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Select Portfolio Servicing, IncLoan servicing, payments, escrow account0.3%96.5%0.6%1.6%1.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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