Fidelity National Information Services, Inc. (FNIS) Credit Reporting Complaint

Fidelity National Information Services, Inc. (FNIS) Credit reporting department,

Credit reporting company's investigation Inadequate help over the phone Tennessee

- I attempted to purchase $170.00 worth of materials from - in -, TN using my business check issued by the - - - - -. The check was declined by Certegy Check Services. I called Certegy Check Services from - and was asked if I wanted to be placed on their VIP List. The Certegy rep said this may or may not allow the check to be accepted. I said yes. He said wait 10 minutes and try to run the check through again. I did twice ; the check was declined - times. I requested a copy of the declination from Certegy Check Services. It indicates that Certegy already approved - previous checks from my business checking account totaling $600.00. Yet Certegy declined my check for $170.00. They only stated that my check " matched a high-risk pattern, our automated system provided a less than favorable recommendation. '' The - - - - - is a valid institution. My business is licensed by the State of Tennessee. There were ample funds in my business checking account to cover the amount of purchase from - ( $170.00 ). Even Certegy 's records indicated that they had previously approved - checks from my business totaling $600.00. How can another check from my business be considered high risk by Certegy 's automated system? Bottom line. Certegy Check Services has apparently not straightened out their act as a result of the -/-/- FTC lawsuit file against Certegy Check Services.