Nationstar Mortgage Mortgage Complaint

Reverse mortgage Loan servicing, payments, escrow account

Nationstar Mortgage Mortgage department,

Reverse mortgage Loan servicing, payments, escrow account Virginia

I HAVE A PREDATORY REVERSE MORTGAGE WITH - MORTGAGE, FORMALLY - REVERSE MORTGAGE. THEY CHANGED THE NAME OF THE COMPANY TO -, BUT STILL OPERATE OUT OF THE SAME ADDRESS AND PHONE NUMBER AS - REVERSE MORTGAGE. MY CHECK SHOWS UP AS LATE AS THE - OF THE MONTH, AND THEY HAVE REDUCED MY CHECK BY $150.00 PER MONTH DUE TO A FLOOD INSURANCE COMPANY CLERICAL ERROR. ALSO, I FIND OUT AFTER THE LOAN IS IN PLACE, THEY ARE NOT PART OF HUDS REVERSE MORTGAGE DATABASE FOR PROTECTION. HOWEVER I WAS GIVEN HUD APPLICATION FOFMS TO SIGN AS PART OF THE LOAN PROCESS.

Nationstar Mortgage customer in Virginia
Feb 28, 2016

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Nationstar MortgageComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20153/20165/20169/201611/20162/20174/2017050100150200250Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Nationstar MortgageLoan servicing, payments, escrow account0.7%95.2%0.4%1.2%0.1%1.0%1.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
Shareholders@nationstarmail.com
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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