JPMorgan Chase & Co. Bank Account Or Service Complaint

JPMorgan Chase & Co. Bank account or service department,

Other bank product/service Account opening, closing, or management Virginia

From - - - - I lived in -, and had a checking account with Washington Mutual. In early - - I moved to -. I closed my checking account with Washington Mutual before leaving town. Apparently, however, Washington Mutual did not also close my Overdraft Protection ( ODP ) Line of Credit ( LoC ). From - - - early - - I lived in - and then moved to my current address in - in - - -. In - -, Washington Mutual collapsed in the largest bank collapse in American history ( at that time ). After being seized by the FDIC, Washington Mutual 's assets were sold to JPMorgan Chase in late - -.


- of - - " -FR BALANCE FROM - - - $490.00 ''. The statement still listed my mailing address from - ; I had been living in - for over two and a half years by the time that statement was mailed to my previous - address. From - of - until - of -, this ODP LoC accrued monthly matching " payments '' and deductions as well as financing and service fees, until the credit limit of $2500.00 was breached for a final ( substantiated/documented to me - balance of $2500.00 for the statement closing on -/-/-. These statements were sent to my previous address in - this entire time. Needless to say, there were no actual payments from any bank account I controlled from - to - - the " payments '' were from the credit line to itself. Beginning in - -, my " account '' ( ODP LoC ) with " Chase '' ( again, I had opened the account with WaMu in - ) started registering as delinquent for credit reporting purposes until it was 180 days late by - -. In - - it went to a Charged Off status. At some point in late ( - ) -, Chase managed to figure out that I no longer lived in - and began to contact me via mail and phone. I finally checked my credit reports and took unpleasant notice of the issue in early -. From - through - of - I challenged the delinquent account with - and - and also began calling and working with Chase Card Services ' Fraud Operations unit. After explaining the entire situation and providing proof via multiple sources of government documentation that I had not lived in - since -, Chase informed me that I was responsible for the entire amount ( again, $490.00 plus interest and fees over five years ; sent to an address I had n't lived at since - ) because " this account is linked to your valid Chase checking account ending in - for overdraft protection. '' - - and - - were the " investigating '' agents. Even though they were quite obviously able to find my correct information and address when it was time to charge off this account, at no point in the intervening years did they attempt to see if my mailing address was incorrect. Moreover, this account was at a - balance in - - when WaMu collapsed and the FDIC sold the accounts to Chase. In spite of my proof of residence in Virginia at the time, Chase adjudicated this claim internally by deciding that it was my burden to provide proof I closed the checking account in - - of course no one keeps records of checking accounts they closed nearly 10 years ago. I would also argue that it is in fact their burden of proof that the originating $490.00 charge is legitimate. The fact that they waited over six years to affirmatively contact me also would argue that they have ceded right to this claim and should remove it from my record.