The Western Union Company Money Transfers Complaint

International money transfer Other service issues

The Western Union Company Money transfers department,

International money transfer Other service issues Texas

WESTERN UNION 'S REFUSAL TO TRANSFER MONEY,, SENT COMPLETED QUESTIONNAIRE FOR REVIEW, NOT SATISFIED AND WANTED MORE UNWANTED INFORMATION, MONEY SENT ON -/-/- FOR $200.00 NOT TRANSFERRED AND NOT REFUNDED. -/-/- : Transaction Date : -/-/- - ET, Tracking No : -. Western wanted to complete a questionnaire. -/-/- : Forwarded the completed questionnaire. -/-/- : Western Union was not satisfied with the answers and wanted more supporting documentation, which I do not have or I am not supposed to provide. -/-/- : Transaction No : - for $100.00. Declined to transfer. Requested for transfer and it was refunded. Transaction No : - for $200.00. Declined to transfer. Requested for refund. But as of -/-/-, the money was not refunded.

The Western Union Company customer in Texas
Feb 22, 2016

* Source: CFPB Complaint Database

The Western Union Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3The Western Union CompanyComplaint HistoryComplaints12/20152/20163/20164/20165/20166/20167/20168/201610/20161/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3The Western Union CompanyOther service issues87.5%12.5%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther service issues4.9%1.5%15.7%75.9%2.0%Closed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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