BB&T Financial Consumer Loan Complaint

Vehicle loan Managing the loan or lease

BB&T Financial Consumer Loan department,

Vehicle loan Managing the loan or lease Texas

From 2012 to the present, Regional Acceptance Corporation charged unnecessary charges for a 4 year loan. Customer paid $17000.00 on a $21000.00 note and the company has alleged due to late payments that we now owe $19000.00. Our records indicate a balance of $3000.00. We believe the company has overcharged and is abusing the rates of late fees and daily interest compounded. We owe around $3000.00 on the vehicle and want to pay it off.

BB&T Financial customer in Texas
Feb 18, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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