Select Portfolio Servicing, Inc Mortgage Complaint

Select Portfolio Servicing, Inc Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Florida

I have been working with SPS on a Deed in Lieu of foreclosure since -/-/2015. I signed the intent to vacate agreement on -/-/- and vacated the premises on -/-/-. As of today, I have not received the Relocation Incentive as promised and noted in the agreement. I continue to get erroneous status updates. The latest is that the check has been issued and is awaiting Manager 's approval. This was the update on -/-/- ... .when I called today, they informed me it was manager approved on -/-/- but they are unable to tell me when the check will be sent. I am without a place to stay because I have been waiting on the incentive to put down on a new place. I simply need the check to move on with my life. I feel like I am being taken advantage of by the bank since I surrendered and vacated the property on -/-/-. I call almost everyday and I get conflicting responses.