BB&T Financial Mortgage Complaint

BB&T Financial Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker Texas

I moved - in - 2015. I had a contract on a house for $560000.00. I planned on putting 20 % down and obtaining a 80 % loan from - -. She informed me that I had - late pays from BB & T on a HELOC loan I had with them on my house -. I was livid because I knew I had on late pay in - of 2015. The credit report showed - late pays, - in - and - in - of 2015. I called - - and - - of BB & T to find what was happening. I was never able to get a definitive answer from either man. Only after numerous calls from - - of - - was I able to get a letter from - - ( letterenclosed ) .I was only able to get a first lien from - - for $410000.00 at 4 1/2 % and a second lien from - for $38000.00 at 5 1/2 % because of the erroneous late pays turned in by BB % T. Now, 5 months after my closing, I went back to - - to obtain a new loan that would reflect the current loan market. What do I find. The new credit report she obtained had the same - late pays from a year earlier. BB & T failed to do their due diligence and I was having to suffer the consequences again.