Round Point Mortgage Mortgage Complaint

Round Point Mortgage Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

RoundPoint - - - - - - - -, La - CA - Short Sale Package was submitted to RoundPoint on -/-/-. The offer price is $ -. Finally on -/-/- we were told that they were looking for a net of $ -. The rep we spoke with sent a message to their negotiator, - -, to call us back by the end of the day to discuss. We were assured we would get a call by the end of the day. No one called us. In addition, the rep we spoke with did n't even know what - was. On -/-/- we sent an email to - - requesting a call back. No one called back or even responded to the email.


1. RoundPoint is outright refusing to return any phone call whatsoever to the Authorized Third Party. 2. RoundPoint is committing valuation fraud by overvaluing the property and not allowing a value dispute. 3. RoundPoint is violating the ECOA guidelines by not providing a copy of the Appraisal/- as requested. 4. I 'm pretty sure they are also violating their servicing guidelines and Defrauding their Investor, considering that no one in the company knows what - is, and they are committing valuation fraud, and everyone in the company is refusing to call us back or speak to us on this matter.