PNC Bank N.A. Mortgage Complaint

PNC Bank N.A. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Florida

PNC 's has failed to comply with Dodd Frank regulations relative to loss mitigation underwriting. On - -, -, counsel for the borrowers received a letter dated - -, - from PNC 's Counsel. At no time prior to - -, - were borrowers provided with this letter. On - -, - borrowers law firm provided additional documents to PNC in response their request for additional loss mitigation documents. Given this - -, - submission, PNC was required to respond on or before - -, - as required by the - enacted provisions of the Dodd-Frank Wall Street Reform and Consumer Protection Act ( Dodd-Frank Act ) Public Law 111-203, 124 Stat. 1376 ( - ) ( - - - Final Rules ) Regulation -, which address servicers ' obligations regarding mortgage loss mitigation options, loss mitigation policies and procedures and evaluation of applications for available loss mitigation options. No such timely response was received. Next, the letter of - -, - does not specify what documents were missing or what was incomplete. The letter stated in pertinent past as follows - We have completed our review of your hardship assistance request under the Making Home Affordable Program ( MHAP


specific documents we needed and the time frame required to provide them was sent to you. - However, no such notice was provided with this letter and all prior requests for additional information were fully responded to, with counsel for PNC acknowledging receipt of the submission and confirming transmittal to PNC directly. Borrowers contend that this was a constructive denial of a modification. PNC has not complied with Dodd Frank regulations in connection with this modification application.