SunTrust Bank Bank Account Or Service Complaint

SunTrust Bank Bank account or service department,

Checking account Deposits and withdrawals Georgia

My name is - - and I am the -. On or after - -, I opened up - business checking account ( s ) with SunTrust - I was in the branch for several hours working directly with the branch manager, a personal banker and a merchant account representative. I specifically, requested that my accounts be linked to prevent overdrafts, along with other request. I left that meeting with the direct impression that all of my needs had been met. On or after - -, I filed a dispute inside of the branch regarding - debit card charges that were wrongly assessed to my account. To date I have not received any credits for those charges. On or after - -, my account was assessed over draft fees which totaled roughly $180.00, for debit card charges and a check transaction ; although I had more than enough money in my account ( s ) to cover them.


a credit for those charges. I told him that I would come in and refill out the required documents to have my account ( s ) linked. On - -, - and the - I tried unsuccessfully to transfer money from my merchant account to my operating account via my mobile app and my desktop computer. It kept giving me an error code. On - - my account went into the negative, a check for $1000.00 had been returned and numerous fees had been assessed. I went to the branch and spoke with " - '' about my account. Once again I had the money in my account ( s ) but due to a bank system error, it would not allow me to transfer funds. - stated that sometimes the system will block you, if you are attempting too many transfers in a day. He told me that he would not credit me back for the fees, even though it was not my fault. I told him that I was going to file a complaint. On - -, I attempted to place a stop payment on the returned check but the SunTrust system, would not allow it, so I went to a branch ATM and withdrew out $1000.00 to cover the check in cash that had been erroneously returned. On - -, the same check was re-presented for a second time and my accounts were assessed multiple fees and has remained in an overdraft status for two days. It 's egregious that I have had numerous problems with my account ( s ) in addition to having enough funds to cover every transaction that I have made. Lastly, I have had to deal with an argumentative and overzealous branch manager that has a clear problem with listening, understanding complex situations and the need to prove himself right in the face of overwhelming truth that he is not right. I am requesting the following : 1. All overdraft and return check fees be refunded to my accounts. 2. A block be placed on check number -, in the amount of $1000.00, because it has already been redeemed in cash. 3. That my - debit card disputes, be credited back to my account. My account ( s ) numbers are : - - -