Wells Fargo & Company Mortgage Complaint

VA mortgage Loan modification,collection,foreclosure

Wells Fargo & Company Mortgage department,

VA mortgage Loan modification,collection,foreclosure Virginia

1. I lost my job for over a year. 2. I contacted my mortgage company ( Wells Fargo ) for assistance in case I ran out of money to pay. ( Although I still could from savings. ) 3. They told me to stop paying and sign a forbearance agreement. ( I did as instructed. ) 4. I got another job and brought my account 100 % up to date. 5. They penalized me and reported me to the credit bureau for non-payment, even though I made all the payments they requested and on time per the forbearance agreement.

Wells Fargo & Company customer in Virginia
Feb 12, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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