Discover Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Discover Bank account or service department,

Checking account Account opening, closing, or management Kentucky

I opened my Discover account under a promotion they were offering to receive $300.00 cashback for signing up with them before - -, 2015. I opened my account on - -, 2015 and deposited $250.00 at that time. The terms of the offer were as follows : Open to current Discover credit cardmembers or deposit customers, excluding current or previous - - customers. Account is subject to approval. To receive $300.00 bonus : 1 ) account must be opened between -/-/2015-/-/2015 using offer code Bonus- ; and 2 ) at least two Direct Deposits of $250.00 or more must be received within 90 days of account funding. Direct Deposit transactions are limited to : payroll, Social Security, pension, and government benefits. Bonus will be issued as a credit to your account within 30 days of completing all requirements. Account must be open when bonus is issued. Limit - per customer per account. Bonus is considered interest and will be reported in IRS Form -. Offer may be modified/withdrawn without notice. I did have a Discover Savings account, set up direct desposit in the amount of $250.00. The first direct desposit was processed - -, 2015 ; the second was processed - -, 2015. This was well within the 90 day requirement. It has been well over 30 days since meeting this and I have yet to receive my $300.00 cashback bonus.

Discover customer in Kentucky
Feb 10, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints3/20124/20127/20128/20129/201210/201212/20122/20133/20134/20135/20136/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverAccount opening, closing, or management60.2%24.9%9.4%1.1%4.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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