Discover Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

Discover Bank account or service department,

Checking account Making/receiving payments, sending money Texas

I had an online savings account with Discover Bank and logged on - time in -, 2015 and could not access my accounts. No one could tell me what was going on with my account. I finally had to try to call the CEOS office and got someone to tell me my account was frozen. To this day I do not know what the reason was for my account being frozen and never received any letter explaining what went on with my account. When Discover Bank froze my account, they prevented my bill payments from getting paid. Thus resulted in all kind of fees and even my credit cards being cancelled because so many payment had been bounced by Discover.

Discover customer in Texas
Feb 09, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints3/20125/20126/201210/20123/20134/20135/20136/201310/201311/20137/20148/20143/20156/20157/20158/201511/20152/20164/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverMaking/receiving payments, sending money76.0%16.0%8.0%Closed with explanationClosed with monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money0.1%5.3%3.8%1.9%2.6%18.3%67.1%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Discover

https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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