SunTrust Bank Bank Account Or Service Complaint

SunTrust Bank Bank account or service department,

Checking account Deposits and withdrawals Georgia

On - - 2014 I received notice from SunTrust Bank that a check I received by mai for $2500.00 had been returned and a deposit item return fee of $12.00 would be charged to my account. I accepted the actions and fee assessed to the account and considered the issue closed and the $2500.00 deposit would be reversed from my checking account balance. On - - I receive notice that SunTrust Bank had turned my account over to their fraud / - department, closed my my checking and savings account, and submitted a fraud report to Early Warning Services ... - in - Arizona. My issue with SunTrust Bank is their handling of the deposit and filing a fraud report on my account when they had initially placed the deposit on hold from - - - of 2014 which should have been enough time to determine if the check could be processed or not, along with my contacting their customer service department via chat session to obtain the status of the deposit on hold and being told the funds would be deposited to my account the morning of - - 2014. During the time the deposit was on hold there were no transactions paid or withdrawals processed from the checking account and no loss was encountered by the bank and I have submitted documents along with this statement as proof of what actions were done by the bank.