Ally Financial Inc. Bank Account Or Service Complaint

Ally Financial Inc. Bank account or service department,

Checking account Deposits and withdrawals California

I have an account with Ally Bank. As per the Ally bank website and their customer service, Ally bank does n't charge any fees for incoming international wire transfers. However I find that for an incoming wire transfer, I was charged $30.00. When I enquired with Ally Bank customer service about the fee, they told me that they could n't help me trace why their own designated intermediary bank ( - - - ) charged the fee. They further told me that on incoming wires I should ask the sender bank to mark field - as " OUR ''. This was n't mentioned anywhere on their website. I am pasting below the exact information about incoming wires on their website verbatim for your reference : - BEGIN ALLY WEBSITE INFO - Top Related FAQs How do I receive a wire transfer? To receive a wire transfer from another bank in the U.S. : You 'll need to provide the following information to the person or business sending the wire transfer to you : Receiving Bank : Ally Bank ABA/Routing Number : - Address : - - - -, -, - -


You 'll need to provide the following information to the person or business sending the wire transfer to you : Receiving Bank : - - - -, -. ABA/Routing Number : - Address : - - - -, -, - - - - or Bank Identification Code : - Beneficiary Account Number : - Beneficiary Name : List 'Ally Bank ' since the wire is being processed by - - - - , -. Further Credit : Your Ally Bank Account Number and your name as it appears on your Ally Bank account. Note : We wo n't charge you to receive a wire transfer into your Ally account. - END ALLY WEBSITE INFO -