HSBC North America Holdings Inc. Credit Card Complaint

Other

HSBC North America Holdings Inc. Credit card department,

New Jersey

I filed a dispute with -, -, and - about an unknown debt listed on my credit report as a collection item. completed the form dispute process and asked the collection agency, - - -, to provide me with documentation validating the debt belongs to me. On - -, 2016, I receive a letter from - - - - -, where they failed to provide validation of the alleged debt to - ( Merchant ) or the alleged original creditor, -. The collection agency, cited the " seller 's records '' but failed to provide me with documentation that this debt belongs to me. I am requesting that the invalidated debt be immediately removed from my credit report.

HSBC North America Holdings Inc. customer in New Jersey
Feb 05, 2016

* Source: CFPB Complaint Database

HSBC North America Holdings Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3HSBC North America Holdings Inc.Complaint HistoryComplaints1/20162/20163/20165/20167/20168/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3HSBC North America Holdings Inc.Other100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.8%66.1%13.1%13.5%1.9%3.8%0.7%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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