Santander Consumer USA Holdings Inc Consumer Loan Complaint

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle loan Problems when you are unable to pay North Carolina

Santander Consumer USA violated the Service Member Civil Relief Act as well as the fair Debt Collection Practices Act while I was - between -/-/- and -/-/-. -/-/- I was on -, and then entered into - From -/-/- to -/-/-. While -, one of their representatives called me later hours at night, sometimes after - -. In addition, since they called me, it means they called me while I was at work -. She made a settlement offer while we spoke, and one time she asked me if all of this was affecting my security clearance. The Last payment received was in -/-/-, the time I was -. They shouldnt have been asking for nor receiving payment at the time. In addition, they never bothered to repossess the vehicle. I told the individual that the vehicle was back in the U.S. and that I did not have enough money for the settlement offer. She called me at least 3 times while I was there, late hours of the night when I should have been -. To make a long story short, she stopped calling me. I financed the vehicle with this company -. So no payments were made after


the loan. Afterwards, another gentlemen called me from the same company talking very rude and nasty to me while I was working at my national guard unit on that particular day. I told him, that since I was an - - - vet, I didnt receive as much and I had no other income or job. He then said basically, that 's b.s. and hung up the phone. Fast forward to -/-/-. I received a - from this company stating I was discharged of debt in the amount of $14000.00. The letter was dated -/-/- so I 'm assuming that was the discharge date. I also received a letter from SCUSA-SCRA settlement administration stating, this company entered into a settlement with the U.S. Department of Justice for violating the service members civil relief act. The letter informed me that I may be eligible to receive compensation due to their violations that are corrupt. In addition, this debt shouldnt even exist because they never repossessed the vehicle and the debt was written off around -/-/-. I know this to be a fact because in -/-/- I financed a vehicle from - - -, and -/-/- I financed a vehicle through -, so this debt doesnt even show on my credit report anymore.