Investors Bank Bank Account Or Service Complaint

Savings account Account opening, closing, or management

Investors Bank Bank account or service department,

Savings account Account opening, closing, or management New Jersey

Investors Bank, - -, - NJ has continued to mail banking statements, - Tax forms - to a former address despite my repeated requests. I have called their customer service line. I have met with the branch manager. I have met with the assistant branch manager. They have copied my license three times in the past seven months and assured me that they have corrected it ; yet they continue to send banking statements to an address that has been invalid for 2 years.

Investors Bank customer in New Jersey
Feb 01, 2016

* Source: CFPB Complaint Database

Investors Bank response to complaint:
Closed with explanation

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