PNC Bank N.A. Credit Card Complaint

Late fee

PNC Bank N.A. Credit card department,

Late fee Virginia

I have asked several times auto pay form but bank did not send it but charged several times late payment fee.

PNC Bank N.A. customer in Virginia
Jan 31, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with explanation

Company profile

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How PNC Bank N.A. handles Late fee complaints

Created with Highcharts 4.2.3PNC Bank N.A.Complaint HistoryComplaints1/20164/201612/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC Bank N.A.Late fee33.3%66.7%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.6%32.9%52.7%3.0%7.6%2.8%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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