BB&T Financial Bank Account Or Service Complaint

BB&T Financial Bank account or service department,

Checking account Deposits and withdrawals Iowa

I bank with BB & T. Recently they have overdraft my account when the funds are there. This has occurred on several occasions in the past few months and the trend is that this happens overnight when I have a paycheck pending electronic deposit. While in some cases I may not have the funds to cover all charges BB & T tends to push all charges through immediately. At other times pending charges may take days to process. The example below shows what I mean. I spoke with a representative at BB & T about the overdraft charges and I was told their system accounts for all charges pending or otherwise. So BB & T can make money off customers regardless of circumstances and that funds like a pending paycheck that will cover all charges is not counted. Mind you that they consider pending charges against the ledger but not pending paychecks. Pending transaction date -/-/- Debit - - # - $87.00 Pending transaction date -/-/- Debit - - - - - DE # - $360.00 Pending transaction date -/-/- Credit - - - -, - - $2000.00 -/-/- Debit OVERDRAFT FEE $72.00 $260.00 -/-/- POS - 'S - # - - - - - IA - BB & T CHECK CARD PURCHASE $11.00 -/-/- - - - # - - - - - - - IA - BB & T CHECK CARD PURCHASE-P $26.00