PNC Bank N.A. Credit Card Complaint

PNC Bank N.A. Credit card department,

Rewards Pennsylvania

PNC bank mailed me a physical letter advertising my pre-approval a new credit card with a promotional bonus of $100.00 upon meeting certain requirements. After meeting the requirements no $100.00 bonus was received. I spoke to a PNC bank escalation representative who asked for a copy of the offer, which I provided. I was then told by the representative that the $100.00 credit would not be given because I was not eligible for the offer because I had previously received an unrelated bonus for an unrelated banking product. I still have the mailed printed offer explicitly outlining the terms of the disputed offer, and it contains no terms describing that I would be disqualified by receiving bonuses for unrelated banking products. If not for the bonus offer I would not have opened the line of credit which harms my credit score, affecting loan rates, and costing me time managing the credit line..