HSBC North America Holdings Inc. Credit Card Complaint

Closing/Cancelling account

HSBC North America Holdings Inc. Credit card department,

Closing/Cancelling account New York

Six years ago, I opened an HSBC account for my sister in my name. Initially, things started out well, but as expected, this did not last ; and shemissed payments. As a result, this has reflected poorly on me, and I am left to pay the price. I have since made every effort to fix this account. The account has been transferred to another lender ( - - ), whom I have constantly tried to contact to payoff the account but it has been to no avail. I can not get a response from them. Please advise.

HSBC North America Holdings Inc. customer in New York
Jan 26, 2016

* Source: CFPB Complaint Database

HSBC North America Holdings Inc. response to complaint:
Closed with explanation

Consumer disputes how HSBC North America Holdings Inc. handled their complaint

Created with Highcharts 4.2.3HSBC North America Holdings Inc.Complaint HistoryComplaints1/20163/20164/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3HSBC North America Holdings Inc.Closing/Cancelling account100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageClosing/Cancelling account0.9%65.1%14.5%10.4%2.6%6.1%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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