Heartland Payment Systems Student Loan Complaint

Heartland Payment Systems Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Pennsylvania

The bulk of my student loans are with the Department of Education and are currently in deferment while I complete my specialty training. However, there were - minor loans through - -, which they sent to Campus Partners to collect those loans. I was unable to get a deferment for those loans, despite completing the paperwork ( no reason was given, just a denial ), and I contacted - - to make repayment arrangements that I could actually afford to pay : Campus Partners was demanding $ -, which I certainly could not afford with my training salary. ( Campus Partners had tried in - to tell me that I had to IMMEDIATELY repay $ - in loans and tried to get my parents to sign an equity loan on their house to repay - or they threatened I would not get my -. I contacted - -, and they intervened. I have attached the email to this complaint ). My problem is that I am repaying the loan on a schedule that I had agreed with - - in -, but Campus Partners continues to provide extremely negative input to my credit report. I will complete the specialty training


unbelievably unresponsive, and it is hard to believe that they are really a non-profit. Their collection tactics are aggressive and money-draining, including the exorbitant fee that they charge for online payments! Please help me! Thank you, - -