DriveTime Debt Collection Complaint

Auto Communication tactics frequent or repeated calls

DriveTime Debt collection department,

Communication tactics Frequent or repeated calls North Carolina

Even after I made a partial payment they immediately continued calling me every 30 minutes starting at - until -. While I am still making my weekly payments I just missed one payment but continued the rest and they wo n't stop calling me.I am still paying them every two weeks. Then when I do contact them they are n't willing to help. They say that they ca n't reach me well pretty soon they are going to get me fired from my job.

DriveTime customer in North Carolina
Jan 18, 2016

* Source: CFPB Complaint Database

DriveTime response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DriveTimeComplaint HistoryComplaints12/20134/20146/20147/201412/20143/201512/20151/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DriveTimeCommunication tactics37.5%62.5%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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