Select Portfolio Servicing, Inc Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Select Portfolio Servicing, Inc Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Texas

I lost my job at the end of -. On - -, we requested a Loan Modification from - - -, filed all the requested paperwork, more that one time, I might add. Delays and more delays and nothing happened. Finally, in - -, we had a meeting in person, with a - Rep. and started another request for -, kept in touch with her for a couple of months, emailed her often to check status, advised her in - - that I had found a good job and we felt confident to resume payments. We stressed very often that we wanted and would do anything to keep our home, just tell us what to do, to no avail. Then the loan went to - -, then to Select Portfolio Services, and of course every time, a new - request, more paperwork, and it dragged and dragged. Of course as time goes by, interest and late fees keep accumulating, what was a - balance, got to -, we still


At what point we had control of the time all this show took place? We could n't abandon the house, we could n't make payments because no agreement had been made, we would 've lost that as well. Only thing for us to do was to maintain the property, and we did, even though we did n't live in it full time because of our jobs in another town. The house was merely to spend 4-6 days a month while being off work, and served as storage for our furniture. My wife and I still live with relatives because our credit is shot and because guidelines wont let us buy a house for 3 to 7 years. - - sold the house 2-3 months after we moved out. We lost our home of 8 years, down payment, closing costs, improvements, not to mention the stress and the uncertainty of the outcome, alongside with the credit consequences that now wont let us even attempt to apply for a mortgage anywhere else. A deal is a deal. It was very unfortunate that I lost my job and I expected consequences, like missed payments I had to make up for, late fees, penalties, interest, etc ... and we were ready to comply with that, that would 've been easier, but they kept pushing for a Loan Modification, we did n't wanted one after - -, but they always had control and their plan was to build up the debt, make the house go underwater and forced us out, and it worked. We lost our home and ca n't buy another because our credit shows a Deed in Lieu and no mortgage company wants part of us. Guidelines, they say, you have to wait. Have n't we lost enough already?

Select Portfolio Servicing, Inc customer in Texas
Jan 14, 2016

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

Consumer disputes how Select Portfolio Servicing, Inc handled their complaint

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