SunTrust Bank Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

SunTrust Bank Mortgage department,

Other mortgage Loan modification,collection,foreclosure California

I filed a Ch. - Bankruptcy in the - - of California on -/-/- and after completing the plan was discharged on -/-/-. The Trustee noted a property mortgaged by SUNTRUST MORTGAGE as " REJECT & RETURN '' and by Order of the Court, the property was returned to SUNTRUST MORTGAGE and subsequently sold. - currently reflects SUNTRUST MORTGAGE as a " Negative Account, Closed Account '' however it continues to report the status as " Wage Earner Plan ''. - reflects negative payment history entries for SUNTRUST MORTGAGE for the month of - -, during which I filed bankruptcy and for - -, the month I was discharged from bankruptcy. - currently reflect SUNTRUST MORTGAGE as " Potentially Negative Closed ''. It continues to reflect the " Payment Status '' as " Making regular payments under -. '' I have disputed the incorrect information with - and - on numerous occasions to no avail. On - -, -, I mailed certified letters to three SUNTRUST MORTGAGE addresses, the address listed with the Bankruptcy Court and the addresses listed by - and -, respectively. I am seeking your assistance to resolve these inaccuracies and correct my credit reports.

SunTrust Bank customer in California
Jan 14, 2016

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with explanation

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