TCF National Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

TCF National Bank Bank account or service department,

Checking account Problems caused by my funds being low Colorado

On Monday ( - ) my opening balance with TCF was over $300.00 and - transactions from the weekend were already posted to my account. I had - transactions that day, totaling $390.00 and no other transactions. When I checked my account on -, TCF charged me $140.00 in overdraft fees for the - transactions that had already posted to my account. When I asked why I got charged overdraft fees for those instead of the pending transactions, the TCF rep said it took money from my account to cover the pending transactions. When I checked my account today ( - ), I found I now have been charged overdraft fees for those - pending transactions as well, bringing my total overdraft fees to $220.00. Since none of the - transactions were more than $200.00, I do not understand their logic.

TCF National Bank customer in Colorado
Jan 12, 2016

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with monetary relief

Consumer disputes how TCF National Bank handled their complaint

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