HSBC North America Holdings Inc. Consumer Loan Complaint

Title loan Charged fees or interest I didn't expect

HSBC North America Holdings Inc. Consumer Loan department,

Title loan Charged fees or interest I didn't expect Kansas

I was in debt for about $20000.00 in -/-/-. I did not know what to do so I went HFC a loan company to borrow this amount of money to pay off the debt. -, the HFC employee stated that I could the money as long as I gave HFC my car title. I gave HFC my car title and I received the money to pay off my debt ; however I have been on this loan for over 8 years. I have not missed any payments until -/-/-. This debt amount has grown to $25000.00 instead of going down. This amount should have been off within 5 years or less. I believe I have scammed and I would like help to cancel this debt since I have paid more on it than the amount that I borrowed. Thank you.

HSBC North America Holdings Inc. customer in Kansas
Jan 13, 2016

* Source: CFPB Complaint Database

HSBC North America Holdings Inc. response to complaint:
Closed with explanation

Consumer disputes how HSBC North America Holdings Inc. handled their complaint

Created with Highcharts 4.2.3HSBC North America Holdings Inc.Complaint HistoryComplaints1/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3HSBC North America Holdings Inc.Charged fees or interest I didn't expect100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCharged fees or interest I didn't expect5.7%1.3%6.4%85.4%1.3%Closed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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