Citibank Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Citibank Mortgage department,

FHA mortgage Application, originator, mortgage broker New Jersey

Today I was informed by CitiMortgage which is my mortgage co. that once again I have been denied a loan modification. My acct # is -. I reside at - - - in -, NJ -. My initial application was in -, the mortgage co. at that time lead me on for more than a year and a half with the hopes of an approval, there were numerous correspondences only for the big let down, now here come the foreclosure letters. threats from their lawyers, in and out of court to stop lockouts. CitiMortgage told me in order to get in good standards with them that I would have to give them at that time excessive amount of $31000.00 plus. I reached out to a grp. called -, who has been nothing but professional in every way. - submitted a file with the mortgage co. on - -, - and in that time alone CitiMortgage has tried to put the foreclosure in effect at least once each month. CitiMortgage says that I have been denied again due to no change in my income, which is not true in - I became a Commissioner with the City of - which comes with a stipend paid in quarters, although I have not received a raise in 9 yrs. I do not believe that the CitiMortgage is doing an actual review there are so many inconsistencies ... .I am in need of some help ... .this is a family home ....

Citibank customer in New Jersey
Jan 06, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with non-monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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