PNC Bank N.A. Bank Account Or Service Complaint

PNC Bank N.A. Bank account or service department,

Checking account Account opening, closing, or management Virginia

I contacted PNC to obtain account statements for account ( s ) I closed in - or -. I 've called their toll-free number many times about this issue and visited a branch at their direction. At the suggestion of - of their representatives, I sent a letter to - - requesting these account statements. The bank 's response asks for a " notarized letter of instruction '' and a divorce decree. I think the first thing sounds silly - can they really demand a notarized letter for this request? - and, as to the second, I do n't have a divorce decree. I am requesting this information to assist with a marital separation agreement, and a divorce decree ( if we ever take that step ) will not be issued for at least a year or so. Further, there is no reason the bank would need a divorce decree to provide old account statements. ( I do n't remember if my husband 's name was on the account, but even if it was we 'd be joint owners so I would n't need his permission or proof of divorce in order to obtain account statements. ) Finally, the letter requests $5.00 for each monthly statement, but PNC can not tell me how many accounts I had or when they were closed, so I have no idea how much money to send.