Sunrise Credit Services Inc. Debt Collection Complaint

Communication tactics called after sent written cease of comm

Sunrise Credit Services Inc. Debt collection department,

I do not know Communication tactics Called after sent written cease of comm Michigan

They called at night, I explained that because of my work schedule calling at - was inappropriate. They said it was a business matter. I told them to call during business hours, because of my work schedule I am home during normal business hours. I asked them to document that I asked them to call during business hours, - times. Then I sent a letter. Tonight I got a call and had to ask the caller their name - times, they finally asked me why I need their name, I told them I want it for my records, I was told their name is -. I explained AGAIN about business hours and the letter sent. They said they 'd get a supervisor. They put me on hold then came back and said their supervisor says they are allowed to call at - but they can note the account to call at -. I said, no, business hours. You said it 's a business matter, call during business matters, I was again ignored. They do n't care about when they call, and yes - is cheating, you can call legally UNTIL - and when I requested they not, more than once AND sent a letter, they still did n't heed any of it.

Sunrise Credit Services Inc. customer in Michigan
Jan 07, 2016

* Source: CFPB Complaint Database

Sunrise Credit Services Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Sunrise Credit Services Inc.Complaint HistoryComplaints10/201312/20133/20146/201410/201412/20141/20153/20154/20157/20158/20151/20165/20167/20162/20173/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Sunrise Credit Services Inc.Communication tactics4.2%83.3%4.2%8.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints