Citibank Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

Citibank Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Florida

I received a message from you on - indicating you had received a response from Citibank. But when I opened it, it merely repeated my updated complaint ( - ). I receive the attached form letter as often as three times a week - - -. I made a timely reply - ) but then I recieved a letter from another party at Citi - who copied you. As always, I can never assume the info I send to Citi is properly recorded. Often, it takes weeks before Citi acknowledges receipt. By then, it often imposes additional requirements ( I noted that when - - was assigned in -, the process started anew as though I had not submitted all the info the previous three months

Citibank customer in Florida
Jan 01, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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