PayPal Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

PayPal Money transfers department,

Domestic (US) money transfer Fraud or scam South Carolina

On -/-/15 I went to the - - - and download the venmo app so that a friend could send me money. after I downloaded the app I link my - - - account to the venmo account and successfully verified it by following the venmo procedures. To do this Venmo deposited $0.00 and $0.00 into my bank and withdraw it back out. So I transfer the $250.00 my friend had sent me to my bank. venmo even sent me a notice saying my transfer was complete and the funds would arrive on the -. The next day I look at venmo and see a notice saying my transfer had been cancelled and that the funds have been returned to my venmo but my balance was still - dollars. The funds were n't in my bank either. So I wait to the - to see if they would show up in my bank and they did n't. since then I 've sent about - emails to -- and spent 10 days scouring the internet trying to find a number for this company. Instead I find a whole bunch of people who have been robbed and scammed out of their money just like me. I found these people on gethuman.com and on the venmo - page. Some lost thousands some lost hundreds. I 'm attaching screenshots to prove everything I say but these are just a few others out of hundreds I found. Also I found another app square cash that 's also owned by paypal just like venmo and both companies are robbin people -. I did eventually find a number - and I left - voicemails since Monday but no one has called me back and no one has responded to my emails except for the automated system saying that they receive my complaint and will check into it. I did get - response say my account needed attention from another teen but they could n't provide me any more information. I just want my $250.00 set to my bank.

PayPal customer in South Carolina
Dec 31, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

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