TD Bank Credit Card Complaint

Payoff process

TD Bank Credit card department,

Payoff process Arizona

I obtained a " - Card '' credit card from Target stores. I believe the card is owned by -. I 've been trying for over a week to pay my balance of $84.00 but they wo n't allow me to pay in cash or credit card. And are now attempting to collect late fees on the money they refute to accept. I moved and am changing banks and been asked repeatedly for my routing number. I do n't have a number for them until I have a permanent address. I 've bee told, after hours on the phone, three times to visit Target 's customer service and pay my bill with cash or credit card. I was even given a reference number to use. They have told me, by phone, I owed $86.00, then $130.00, then $84.00, then $110.00. Yesterday I was at target 's customer service on the phone with - for 2.5 hours. They will not accept my payment and are in the process of charging me late fees, even though they are the ones not accepting payments even of cash.

TD Bank customer in Arizona
Dec 22, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with monetary relief

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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