Northern Alliance Management, LLC Debt Collection Complaint

Communication tactics threatened to take legal action

Northern Alliance Management, LLC Debt collection department,

I do not know Communication tactics Threatened to take legal action Virginia

I have no idea who this company is collecting for as they have never identified themselves. The recorded message states that they have attempted to call me 5 times, which is not true. The message goes on to say legal action will be taken if I do not return their call. They never identify who they are by giving their company name. I have a right to know this before I give personal information out over the phone.

Northern Alliance Management, LLC customer in Virginia
Dec 21, 2015

* Source: CFPB Complaint Database

Northern Alliance Management, LLC response to complaint:
Closed with explanation

Consumer disputes how Northern Alliance Management, LLC handled their complaint

Created with Highcharts 4.2.3Northern Alliance Management, LLCComplaint HistoryComplaints2/20154/20156/20158/201512/20158/201612/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Northern Alliance Management, LLCCommunication tactics14.3%85.7%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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