Discover Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Discover Bank account or service department,

Checking account Account opening, closing, or management Texas

I opened a checking account online in Discover website on -/-/2015 and used a promotional offer from Discover. The offer code was " - '' and as per offer terms and conditions if I open the checking account within - and complete - direct deposits of each no less than $250.00 within 60 days, then I will get $300.00 bonus in my checking account. My account was opened on -/-/2015 and I did complete - direct deposits ( each direct deposit was much more than $250.00 ) only within 30 days of my account opening. However, so far I have not received the $300.00 bonus in my Discover checking account yet. I called Discover customer service quite a few times. But unfortunately they just asked me to wait without solving this issue at all. I request Discover to follow their promotional offer terms and conditions and post the $300.00 bonus to my checking account as soon as possible.

Discover customer in Texas
Dec 20, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints3/20124/20127/20128/20129/201210/201212/20122/20133/20134/20135/20136/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverAccount opening, closing, or management60.2%24.9%9.4%1.1%4.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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