Stop Citywide Home Loans, a Utah Corporation Phone Harassment

Resources for resolving common issues with Citywide Home Loans, a Utah Corporation products and services

You can reduce the number of unwanted calls from Citywide Home Loans, a Utah Corporation you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New Citywide Home Loans, a Utah Corporation Consumer Complaints


Citywide Home Loans, a Utah Corporation Mortgage application, originator, mortgage broker

April 9, 2017 - Citywide Home Loans is giving box seats at he - - to realtors as a gift for referrals. This is a violation of RESPA and not fair to the rest of us who are playing by the rules....

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Citywide Home Loans, a Utah Corporation Mortgage application, originator, mortgage broker

July 5, 2016 - When I contacted the broker, I was told loans could process in as little as 8 days. When I asked if they could insure 21 days I was told absolutely yes. I am now being told 30 days at the best. Initially, - % down was agreed upon. After committing to use their program, I was informed that - % would need to be placed down. EVERY SINGLE PROMISED DATE HAS NOT BEEN MET. There has been delay after delay, all blamed upon other entities but, it seems to me there has been little or no sense of urgency to resolve until I get a hold of them at the end of the day and then it is too late for that ...

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Citywide Home Loans, a Utah Corporation Mortgage application, originator, mortgage broker

March 3, 2016 - We are officially filing a complaint against - - of Citywide Home Loans in -, Colorado. - - My husband and I, both - at the time, moved to Colorado and purchased our first home. Being first time home buyers we were not aware that we had options regarding our mortgage broker. Our realtor basically told us, this is who you have to use, submit your information to - - for pre-approval so I can show you houses. When our offer was accepted on our new home, we told the mortgage broker that we were interested in a physician home loan. We actually brought this up on 3 different...

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Citywide Home Loans, a Utah Corporation Mortgage credit decision / underwriting

December 16, 2015 - We were told in - that we had been qualified thru USDA to purchase a home for $160000.00. We purchased a new build home and uprooted our whole lives to move to -, NV and watch our new home being built. On - - we were finally doing our final walk-thru and would be in before -. During that walk thru our lender called the sales agent ( not our agent ), to tell her we did not qualify because we are on income leveling. This means that when social security kicks in, ( in 2 years ), my retirement benefits come down by exactly what my SS amount will be ( $- ). They told me that o...

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