TD Bank Bank Account Or Service Complaint

TD Bank Bank account or service department,

Checking account Account opening, closing, or management New Jersey

I went into TD bank to close an account on -. They took my bank card and confirmed that the account was closed. Over the course of the month of -, they proceeded to keep the account open, and allowed multiple charges to go against it. When I came in to see why charges were being allowed against a - balance closed account, they told me that they had closed the account incorrectly. The manager was not in, so the amount that I was refunded out of the over $400.00 in overdraft fees was $100.00. I was told a manager would call me about the issue and help me get fully refunded. It is now - and they have been allowing charges to continue to go through and are still charging me overdraft fees for an account that should n't exist anymore. I 've tried multiple times to get in touch with a manager and I 've been told they are not there or are busy and will call me back. I 've been attempting to get resolution on this for weeks now, and still do n't have closure on the issue. This bank is irresponsible and they are thieves. When the manager finally did call me back, he became very accusatory and nearly insinuated that I was trying to use the bank account even though I had asked that it be closed. The representative that helped me close the account lied and told his manager that I was solely asking him to close the debit card - which makes no sense whatsoever. They are trying to now charge me money on an account that should not exist. I 'm not getting any help with resolution, and the bank, which I 've had money in since I was a teenager, is now calling me a thief. I am still waiting for resolution on this after spending countless time and effort trying to get everything taken care of.