Capital One Debt Collection Complaint

Credit card Taking/threatening an illegal action seized/attempted to seize property

Capital One Debt collection department,

Credit card Taking/threatening an illegal action Seized/Attempted to seize property North Carolina

When I applied for a home mortgage refinance loan in - -, the closing attorney found a judgment against my property. The judgment is not against me, but against - - -, my ex-husband, and against my property, property that I purchased from him in -. The judgment was also filed in -. The debt collection agency is - - -, - - - -, Virginia -, VA -. The debt is to Capital One Bank ( I assume it is a credit that - - - had ). I made call after call to - - -, the attorney at - - - with no success ( her number is - ). I have also made a number of calls to - at -, ext. - and have not been able to accomplish much toward resolving this problem. Bottom line : The default judgment is entered against my property, but not against me.


I can not finish my home mortgage refinance application until the judgment is lifted. A decision was announced today that the Fed is going to raise interest rates by one fourth of a point which will cost me money for years to come because of the incompetence and lack of concern on the part of - - - through no fault of my own. On - -, -, I made payment in full of $2200.00 to - - - to pay off the debt, and get the judgment released so my banker and attorney could continue with my mortgage refinance. I made this payment using my debit card, and - told me a printed receipt would be mailed to me the following day. After 2 weeks, and numerous follow up calls by me, - - - finally sent sent me a printed receipt showing I made the payment. - told me the judgment should be released within 30 days. - - -, the attorney at - - -, told me on - - I should not have to pay a debt I did n't owe, and she was going to see what she needed to do to correct it. It is almost impossible to get any information from - - -, even though I am not at fault here, in any way, shape, or form. There is no public record in the - -, NC court system that the judgment was ever against me. The judgment is clearly against my ex-husband, and has been erroneously entered and is affecting me financially.

Capital One customer in North Carolina
Dec 16, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with monetary relief

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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